Plans change. Here's how it works.

All notices regarding cancellations and refunds must be submitted in writing, by mail or email, and must include the reason for your withdrawal from the program.

If you cancel your program at BLI, you must show that you are legally allowed to remain in Canada. Otherwise, include proof of your departure with your refund request: a photocopy of a fully paid, non-refundable plane ticket to your home country.

If you enroll in another school, you must submit the original letter of acceptance and the tuition payment receipt to prove that you meet the conditions of your initial visa application. If you cannot provide these documents and still want to stay in Canada, you must apply for a change in your visa status.

• If you cancel your program within ten days of registering, there is no cancellation fee.
• If you cancel 31 days or more before the program starts, we charge 30% of the tuition fees.
• If you cancel less than 30 days before the program starts, we charge 40% of the tuition fees.

If your visa is refused, we only charge the registration fee, accommodation placement fee, custodianship letter fee and bank fees. No additional cancellation fees apply.

BLI refunds all payments except the non-refundable fees and any bank transfer fees. BLI requires the original letter of refusal to process your refund. We do not issue refunds without this document.

• If you cancel within 1% to 10% of your program's total length, we charge 50% of the fees.
• If you cancel within 11% to 24% of your program's total length, we charge 70% of the fees.
• If you cancel after completing 25% of your program, we charge 100% of the fees.

Since BLI prices vary by program length, if you shorten your program and are eligible for a refund, the weekly rate may change if your program falls into a different price range.

Partially used weeks count as full weeks, without exception.

• Registration fee: $190 CAD
• Letter of acceptance (LOA) fee: $160 CAD
• Administrative fee: $300 CAD
• Accommodation placement fee (if applicable)
• Custodianship letter fee (if applicable)
• Bank fees

If you registered under a promotional offer that waived the registration fee, an administrative fee equal to the registration fee applies.

Refunds go to the same person and account used for the original payment (bank transfer, credit card or direct deposit). We deduct bank and credit card fees from the total refund amount.

If you registered through an agency and the agency paid BLI, the refund goes to the agency, and the agency must request it.

If you qualify for a refund, we process it within 90 working days after receiving your written cancellation notice.

If you wish to postpone your program's start date, notify BLI in advance. If your program lasts less than six months, we don't charge a fee.

You can upgrade your program but cannot downgrade it. For example, to switch from a full-time program to a part-time program, you must cancel the current program and reapply. The cancellation policy applies.

BLI courses and services cannot be transferred under any circumstances.

Before your program starts

• Cancel four weeks or more before the arrival date: no cancellation fee.
• Cancel less than four weeks before the arrival date: we charge two weeks of homestay.
• Cancel less than one week before the arrival date, or no-show: we charge four weeks of homestay.

If you registered under a promotional offer and did not pay accommodation fees, we charge an administrative fee equal to the accommodation placement fee. This fee is non-refundable.

During your stay

• Homestay of one month or less: give the Student Services Coordinator two weeks' written notice. If you leave before the notice period ends, we do not refund the days you do not stay. The first four weeks of your homestay are non-refundable.
• Homestay of more than one month: give one month's notice. If you leave before the month ends, we do not refund the unused days of that month, but we refund any remaining unused fees.
• We do not refund missed meals.

Changing host family

If you face a severe problem with your host family that requires an immediate transfer, the Student Services Coordinator helps you find a new family at no extra cost. If you change accommodation for personal reasons, we charge a fee for the new placement.

Refunds follow the refund and cancellation policies of the specific residence or alternative accommodation provider. When you choose an alternative accommodation, we include its cancellation policy with your confirmation letter.

EVO in Old Montreal: once you confirm the booking, we do not offer a refund before or after arrival, regardless of the reason.

Medical insurance

• Cancel 31 days or more before the start date: no cancellation fee.
• Cancel 30 days or less before the start date: we charge 100% of the fees.
• Cancel after the original start date, or no-show: we charge 100% of the fees.

Airport transfer

• Cancel 15 days or more before the start date: no cancellation fee.
• Cancel 14 days or less before the start date: we charge 100% of the fees.
• If you do not arrive within 2 hours of your scheduled arrival time, the driver leaves and the pickup fee is not refunded.